Your information, handled with care.

Samaa Charity Projects (“Samaa”, “we”, “us”) works towards education, health and empowerment for people and communities across Africa. We are the data controller for the personal information described on this page.

We handle personal information in line with Ghana's Data Protection Act, 2012 (Act 843), and with the data protection laws of any other country where we work or raise funds. This notice is reviewed by our board each year, and whenever the way we work changes.

We only ask for what we need for the thing you are doing. That means:

• Enquiries. Your name, email address, the type of enquiry and your message, from the contact, Get Involved and campaign forms.
• Donations. Your name (unless you give anonymously), email address, the cause you choose and the amount. Card and Mobile Money details are entered on our payment provider's secure page and never reach this website.
• Susu Box requests. Your name, email, an optional phone number, the name and type of the place, the area and town, and how many boxes you would like.
• Event attendance. Your name and email when you request a place at an event such as Red for a Reason.
• Volunteers and partners. Contact details and, where a role involves children or vulnerable adults, the safer-recruitment checks described in our safeguarding policy.

We do not ask for health information. Please do not include symptoms, test results or other medical details in any form.

We use personal information to:

• reply to you and keep a record of what was agreed;
• process and acknowledge donations, issue receipts, and meet our financial and legal obligations;
• deliver, collect and account for Susu Boxes;
• arrange events, volunteering and partnerships;
• keep children and vulnerable adults safe.

We rely on your consent (for example, when you send a form), on what is needed to carry out something you asked for, on our legal obligations (for example, financial records), and on our legitimate interest in running a well-governed charity. You can withdraw consent at any time.

We will only send you news or appeals if you have said yes. Every message will tell you how to stop them.

We never sell or rent personal information. We share it only with service providers who help us run the charity, under written terms that require them to protect it:

• our payment provider, which takes and confirms online payments and sends its own receipt;
• our email delivery service, which forwards form messages to our team;
• our website host.

We may also share information when the law requires it, or when it is needed to protect someone from harm, as set out in our safeguarding policy.

Some of these providers store data outside Ghana. Where that happens, we choose providers that apply protections at least as strong as those required in Ghana.

Form messages are sent securely to our team and are not kept in a database on this website. If a message cannot be sent, the form says so and nothing is stored. Access to personal information is limited to the people who need it.

We keep information only as long as we need it:

• donation and financial records: for as long as the law requires, usually six years;
• enquiries: up to two years after our last contact;
• Susu Box records: for as long as you host a box, then six years for the financial record;
• safeguarding records: for as long as is needed to protect the people involved.

You have the right to:

• ask what personal information we hold about you and get a copy;
• ask us to correct anything that is wrong;
• ask us to delete it, where we are not required to keep it;
• object to, or ask us to limit, how we use it;
• withdraw your consent at any time.

To use any of these rights, write to us through the contact form with “Data request” in your message. We will reply within 30 days. If you are not happy with our answer, you can complain to the Data Protection Commission of Ghana, or to the data protection authority where you live.

This website does not use advertising or analytics cookies, and it does not track you across other sites. It uses your browser's session storage to remember small things for the length of your visit, such as whether you closed the event notice. That information stays on your device.

Our forms are meant for adults. We do not knowingly collect personal information from anyone under 18 without the consent of a parent or guardian. We never publish the name, photograph or story of a child we support without that consent, and we never identify a child's health condition.

Pages about sickle cell disease, mental health and women's health are for general awareness. They cite public health authorities and show the date they were reviewed. They are not personal medical advice, and Samaa Charity Projects does not provide medical care, testing, counselling, therapy or crisis support. These pages do not collect information about your health.

Photographs illustrate the subjects on this site. They are not records of Samaa Charity Projects' work, and the people in them are not staff, partners or participants. Credits are listed where the photographer is known.

• Women in a meeting

  Three women meeting around a conference table with laptops in a bright office.

• A quiet portrait

  A young person resting their cheek on one hand, with another person seated behind them.

• Photo by Ahmed on Pexels

  A tennis player in white holding a racket at the ready on a blue hard court.

• Photo by Ridwan Nugraha on Pexels

  A tennis player in a white cap preparing to hit a ball on an outdoor court.

• Children waving

  A crowd of children smiling and waving, gathered closely together.

• Holding hands

  An adult and a child holding hands, the child's hand wrapped around the adult's finger.

• Hands together

  A group of people standing in a circle, stacking their hands together in the centre.

• Photo by Monstera Production on Pexels

  Adults gathered around a table, reading a textbook together.

• Photo by Iklima Babangida on Pexels

  Two women smiling with their arms around each other in a sunlit park.

• Photo by Zeal Creative Studios on Pexels

  A woman in a yellow patterned dress choosing books from a library shelf in Ghana.

• Photo by A.K. Bissue on Pexels

  A woman standing in a park in Kumasi, reading papers she is holding.

• Photo by Yaroslav Shuraev on Pexels

  Two women sitting together by a window, reading books.

• Photo by Alma Asinobi on Pexels

  A young woman sitting on a sofa at home, reading a book.

• A person resting on a sidewalk

  A person lying on cardboard on a sidewalk beside a brick wall.

If we change how we use personal information, we will update this page and the date at the top. Significant changes will be highlighted here.